Customer Testimonials & Praise
Jeff/Bernard Watch Co.
Outstanding professionalism, focused, detailed, and trust are just a few adjectives to describe Jeff Bernard and his Company. I recently made the giant leap to a brand new stainless Rolex Daytona. I expected perfection and I got it. The new Daytona just knocks my socks off. The all important packing and shipping details were carefully and meticulously executed. Jeff has superb selection, terrific prices, absolute integrity and is the consummate watch dealer.
Dear Jeff,
I have just been a participant in one of the best retail experiences that I have ever had, whether on- or off-line. It was my pleasure to purchase a Rolex Mid-size Datejust (RLX 2347) from Bernard Watch Co. Although you are mentioned in various websites as an honorable and trustworthy businessperson, I still approached this size purchase, for an item unseen, with trepidation.
Jeff, you treated me with respect, intelligence, and through your communications, made me feel like you weren’t doing me a favor by selling me a watch, but that you truly cared about having me as a customer—and not as a “one-time” customer, either. When the watch arrived, I was dazzled. It is supposed to be 5 years old, but frankly, any wear was hardly noticeable. It was truly in mint condition. It was a pleasure to hear that you had timed the watch out before sending it to me. The watch is exactly what I have been searching for.
It is assured that when I get the next “bee in my bonnet” to add another watch to the collection, my first, and probably my last stop, will be Bernard Watch Co. Please feel free to use any or this entire letter in your website testimonials area and I would be honored to have my e-mail address used as a reference for potential customers.
With best regards and thanks for a great experience,
Jeff:
I've been buying and selling timepieces through seemingly professional outfits on the internet for perhaps two years now. From your initial correspondence to this follow-up -- you have no peer(s) whatsoever. I sell luxury homes for a living and am very good at what I do. When I compliment you on a flawless level of communication and excellent follow-through; you really cannot grasp how little of it that's out there. From gross mis-communications to lost timepieces and little or no response to problems - I cannot believe these other big outfits are doing business.
Thanks. I'm certain we will continue to do business, Jeff.
Jim Longo
Warren, New Jersey
Hello P.J.
My Mother received her Bertolucci today and she couldn't stop swooning over it. I just wanted to let you know how much I appreciate your products and services. Bernard is simply the best watch vendor around; bar none. This is the third watch I have ordered from you and it was a pleasure dealing with you each time. Thank you again for treating me like I was your most important customer.
Warmest regards,
PJ thanks for the exchange and great service! The perrelet is much nicer than the Fred like you said. I will buy again and recommend to all my
friends and family. Thank you again.
Best Regards,
It's been a crazy week, but I just wanted to let you know that the 19mm Rolex Oyster bracelet that you sent arrived and it me fits my Rolex Date just beautifully. Nearly makes it look like a new watch.
Your ad was accurate, your service great, and your price excellent. In total, this is better service than I get from brick-and-mortar shops in my area. Let them worry.
Chuck B.
Dearborn, MI
Hi Cory,
Just a quick note to let you know it arrived ok - and i really love it!!! Many thanks to you (& jeff) for facilitating my purchase by accepting my trade-ins (will revert later today w/awb#). Every purchase i've made fm bernard watch has been wonderful, your service and prices are not to be beat......i don't know how you do it, but you guys are the absolute best!
The minor repair my watch needed was handled quickly and professionally - My watch was serviced free under the BE warranty and back on my wrist within days. Thanks for the great products and great service.
Dear P.J.
Thank you so much for your quick and helpful responses and the extremely fast shipping. My finance loves his new watch! I am very happy with your service and the watch.
Sincerely,
Received my third watch!! The Breitling Crosswind is magnificent and might as well be new! The Tag Classic of coarse is new and looks great. My associates are all checking out your web site after they have seen the quality product you deliver and heard me talking about this great web based company that you can actually trust. Thank you again for your outstanding service and commitment to delivering a quality product. I am positive that we will be doing business again soon!! If you would like to use me as a reference please feel free to do so.
Best regards,
Dear Jeff and Cory,
Thank you so very much for your excellent service and quality watches. I just purchased my second watch from Bernard and am thrilled with your quick response and personal attention when dealing with you on the phone. Several of my co-workers have purchased watches from you on my recommendation and have thanked me up and down! It s a real pleasure to do business with you and I hope you will use my testimonial to encourage other prospects to become customers. Keep up the good work!
Regards!
My watch arrived today as you communicated and I could not be more pleased. We'll do business again! Thanks for a super smooth transaction.
Ken Lemmer
Waunakee, WI
Hello Jeff and Cory,
I received my Oris Classic Modern on Saturday as scheduled. Thank you very much for your excellent service and for continuing to offer the best deals on the Internet on fine Swiss watches.
As a business owner myself also involved in mail-order and Internet based sales I appreciate someone who delivers as promised. Keep up the good work!
Just wanted to say that I have received the Epos Passion Regulator. It was the first time that I have ordered from you and I am extremely pleased with my purchase. Timezone.com gave you good recommendations and I can see why. Very quick service, great prices and a great watch! I will certainly recommend you to others. Thank you very much!
The watches are beautiful. My wife and I are very happy that we choose to contact you at Bernard Co. I am a member of Angie's List and will submit a glowing report to them as well.
Thanks for all of you help and time,
John Richards
Cleveland Heights, OH
Hi P.J.
I just wanted to let you know that I received the Epos yesterday. I am really so pleased...not only with the watch, which is even more stunning and cool in person...but with the great service you provided throughtout, to answering all my questions, the price concession and the super-fast delivery time. I'm very impressed. This has been one of my best eCommerce experiences by far and you now have a loyal customer and referer in me. Thanks again.
Hi Jeff:
Received my GMT yesterday and was pleasantly surprised. I am very happy with the way our business was conducted. The item was just as I expected it to be and the condition as impeccable as you described it. I will not hesitate to do business with you again in the future. Again, my thanks and more power to you.
I ordered a Tag Heuer for my wife as an anniversary gift on a Friday, with delivery needed the following Saturday. Very rushed for time due to an order with another online seller not being practical at the last minute, so to speak. These folks REALLY came through, phoning me to let me know that the original item I ordered had been promised to another customer, and getting my alternate selection out after I contacted fairly late on the same day. The original Tag Heuer packaging, along with the Tag certificate for the diamonds, was a very nice and unexpected touch. And very apparent from the protective decals and overall condition that this had never been previously owned, yet much less than full retail pricing. As our local, authorized Tag dealer commented when re-sizing the bracelet, "a very nice watch". Highly recommended!
G/Day there PJ,
Thank you so much for the FEDEX delivery which I received today ,the contents were in excellent condition, I will give you a million +es for quick efficient and safe delivery .You can bet that all my friends and family will know about this.Thank you once again and God Bless.
Yours Sincerly
P.J.
Just a quick note to thank you for the watches - I'm delighted with them (just as you described)- an excellent service all round - I will certainly buy from you again and have already recommended you to my friends.
Look forward to doing business again with you
Cory, just a note to thank you for the great service on this little Jean Richard Chrono. Definitely not flashy but a comfortable, reliable watch.
All the registers zero properly and its a good timekeeper. It has been worn daily since I got it.
Looking forward to doing more business with you.
Have a great Christmas season.
P.j. Thanks for the fast and courteous service. I am very happy with the breitling steelfish watch, I will definitely buy again from bernard watch.
I received my Omega Seamaster mid-sized automatic chronograph this morning by 8:45 a.m. The watch is absolutely perfect and it feels and looks wonderful on my wrist. Thank you for the fantastic service and wonderful pricing. I am certain that I will purchase from your company again in the future.
I am here to tell you that doing business with BernardWatch.com is fantastic. Your merchandise is first class, prices are excellent, really fast service, and honesty and fair dealing are of the highest standard!
My recent trade in of a Rolex Day Date President for a preowned Rolex Submariner illustrates how good you are. I filled out your online form that I was interested in trading in my Rolex. You answered me in 24 hours with a price quote, which was extremely fair. I mailed my Rolex off to you. The day it arrived at your offices you contacted me to let me know that you would purchase it at a higher price than you quoted to me earlier. If that is not complete honesty, I don't know what is!
I then agreed to purchase a Submariner from you. It arrived at my house the very next day. You described it as "like new" and it was absolutely perfect. No cosmetic blemishes whatsoever and it runes strong and keeps first-class time. To the rest of the world it appears brand new. No one would know that it is preowned. I checked prices elsewhere on the Internet before and after I received the Submariner, and no one, no one offered a better deal, period.
Again, I thank you for your fair dealing and great service in this purchase. I can recommend you to everyone.
Sincerely,
PJ,
I just wanted to let you know that I received my watch this morning. When you said it was unworn, I didn't realize it was BRAND NEW-unworn! It's terrific. Better than advertised on your site. Thank you very much for everything.
Take care.
P.J.: I just received the Hublot Elegant watch. It's beautiful and appears in great running order. As always, thanks for the great deal and excellent service. You guys are upright and keep super stock on hand, I will continue to do business with you.
Regards
P.J.
I was very pleased to receive the watch on Saturday. Everything with Bernard Watch Co. was "as advertised" and professional. Without hesitation in the future I will highly recommend your company. Thanks again.
Thank you Jeff for your excellent service in the purchase of my Rolex watch!
It is refreshing to work with someone of your integrity. You outlined the sale and most importantly, followed through in a timely professional manner
I can recommend Bernard Watch to anyone!
Dear PJ,
Just a quick heads up that I received the watch last Friday. It looks great! Although you listed the watch as "mint", it looked like it just came out of the store.
Thanks for filling the order so quickly. It was great doing business with you.
Take care,
Cory:
Just received my new Girard Perregaux Sport Classique Chrono. I know it has been said before but let me say it again. I received the watch in about 22 hours. How that happens I will never know. When I opened the package my jaw dropped. The packaging was better than buying form a fine retailer.
Now comes the watch. Again I must say that the watch was much nicer then in your photos. I am extremely impressed by the product and the professionalism.
This was the first major purchase that I have made via the internet. To be honest, I was rather nervous. Luckily I only suffered for 22 hours. I am very pleased and hopefully we can do business again. I would highly recommend you to anyone looking for a fine watch.
Bob M.
Chicago, IL
P.J.,
Just got the Breitling, I'm very happy! You guys are the best! Thanks for the great transaction, I'm sure we'll do more business and I will certainly recommend "Bernard's" to my friends! Have a great day and keep on ticking! :-)
Sincerely,
Jeff, Cory & P.J.,
Thank you guys so much for working with me. I know I am an indecisive customer, but once I find what I like I am very pleased. I thought the Explorer II was the best choice for me. I have many in the rolex sport collection but none with a white dial. Guys like you are scarce in the internet watch trade. Your prices are great & you appreciate the customer. I can assure you that you will have my buissiness in the future !!!
Sincerely,
To whom it may concern,
I am extremely pleased with the level of service I received from Bernard Watch (thanks, Cory). As I am located in Canada, purchasing a used watch, sight unseen except for a few pictures on Bernard Watch's site, was a new experience for me. In addition to feeling comforted by the positive feedback other purchasers had left on external sites, I felt assured that I was dealing with a reputable company due to the excellent customer service experience. They have the best prices, but that is not the only reason why I shopped with them. Bernard Watch carefully explained the purchasing process for an international customer. The watch arrived well documented, well packed, and in the condition indicated. I cannot be more thrilled.
Ken M.
London, Ontario, Canada
Cory,
Many thanks for the prompt delivery of the Breitling Steelfish. It is absolutely beautiful and exceeds your description. Your company continues to exceed my expectations.
Buying from Bernard can be as close to instantaneous gratification as long-distance watch-buying can be. Once they have your address and Visa on file, all it takes is an email or a call. Chances are your watch will be on your wrist the next day. Still amazes me.
I love to do business with these guys.
William G.
Vancouver, BC, Canada
The Explorer II arrived yesterday as promised, and it is beautiful. It is just the way you described. Thanks for all your help.
A satisfied customer,
Thank you for the Jaeger LeCoultre watch - delivered precisely as described and exactly when promised. It's a beautiful timepiece. I will be looking forward to purchasing another watch from you in the very near future.
Sincerely,
James C.
San Antonio, TX
Hi Cory,
I received the watch this morning. It is really a great watch at the great price. I am very happy with my new watch. Thanks a lot Cory for A+A+A+ service. I will certainly recommend your enterprise to some of my friends!!!!!
Best wishes,
Piotr W.
Montreal, Canada
Dear Cory:
Just a note of thanks for your handling of this purchase. The watch arrived very promptly and is even better than your conservative grading of "mint." I appreciate the professional quality of your service and look forward to future transactions.
Just wanted to let you know that I received the watch today and it was perfect. I know my husband will really be suprised. It looks like it is brand new and I appreciate all you have done to help me with this purchase.
I just wanted to let you know that I got the Berne watch on Friday, as scheduled, and it sure seems like a nice watch and a great value for the price. I believe this is the third watch I have bought from you, and I have been very pleased with all of my purchases. Keep up the good work!
Regards,
I recieved the Girard Perregaux 4900 yesterday. I just had to tell you how pleased I am with this watch. The finish and fit are exceptional, with the watch looking even better in person than the photos on your web site. Also, it is timing to within 2 seconds per day. Great value, thanks.
Just to let you know the watches arrived safe and sound today. GREAT WATCHES! Much better looking in person than on the web. I'm sure I'll have great fun with them. Thanks for the prompt service.
Received my wife's birthday watch and we had the bracelet sized today at our jewelers and it is beautiful....my wife absolutely loves it and is wearing it on vacation to California tomorrow....thanks again Cory for the great service and another beautiful watch for our family.....
I received my watch today and I was absolutely taken back at how beautiful it was. It really was "like new". Your price was good and the service was first rate. I called UN and they are going to send me a manual and maybe even a box. It has been a pleasure to do business with you and I intend to buy other watches from you. Right now I will enjoy my UN GMT. If you do get a drop dead deal on a 18K Breguet Marine in white or yellow gold, please let me know.
Cory,
I received the Tudor watch today as promised. Watch is exactly as listed. As a matte of fact I think it is in better condition than graded. Asked some questions about the watch and received prompt courteous service. This is my second purchase with your company and I will definitely buy again. I also tell everyone about your site .
Just wanted to take a moment to tell you how very pleased i was with the ease and confidence of my recent purchase of the B&M Capeland.Beautiful as described and had it on my wrist the next afternoon.Rest assured i'll be calling you again with pleasure! Sam, New Jersey.
Hi Cory,
Just to let you know that the Xemex Offroad GMT arrived safely today, just in time to help ring in the new year.
This is the first time I've done business with you and I found the experience straight-forward in every respect. As you advertise, I got the exact watch shown in the photo, in the condition described, and on the day promised. I'm a collector of both new and vintage wristwatches, and given my no-hassle experience buying from you, I plan to look at your web site before going anywhere else for new and recent watches. And not just for myself; my wife recently dropped a big 'hint' about a watch for either our anniversary or her birthday, both within the next six months, so...I'll be back!
Best wishes for a happy and prosperous 2003!
Jeff,
As luck would have it, the post office reopened yesterday and I received my watch. It is a beautiful piece! My experience with Bernard Watch was absolutely wonderful. You guys are true professionals and live up to the ringing endorsement the publishers of the Rolex Reference Guide give you!! I would and am sure I will do business with you again. Thanks for a wonderful experience!
Yesterday I ordered a ladies Concord Saratoga SL watch...I received it today. David Bernard was extremely helpful and relieved my suspicions about how Bernard Watch could offer this timepiece at such a low price. I had seen this watch at my usual jewelry store (selling at more than twice the price), and also at several internet sites, one including a very famous, supposedly cut-rate dealer. No comparison.
The watch arrived in its original new box, with Concord documentation, in perfect condition. It is everything I wanted, and am very happy. Yes, I was skeptical...how can Bernard Watch do it? Are they counterfeit? Knock-offs? As my mother always said "you get what you pay for." But this is the real thing. And in this case, you're just a fool if you pay too much.
If you are planning to buy nice timepiece, I highly recommend Bernard Watch Company.
