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Customer Testimonials & Praise

Just a note to let you know I finally got my Tag Heuer Carrera chronograph sized and am thrilled to be wearing it. I've lost track of the number of watches I have purchased from you (6 or 7 I think) but I can't say enough about the quality of the timepieces you sell, the accuracy of the descriptions on your site, your pricing, the care and speed with which you ship and the attentive and consumer-friendly nature of your officers and staff. I only wish I had more wrists!!!
David Sands - Phoenix, AZ
P.J.

The watch is outstanding. A breathtaking gift that my wife will love on her birthday. Many thanks for the written appraisal and all your great communication. This was a perfect purchase experience and every aspect of it was superlative. Thanks to you and Jeff and I hope to do business with you again.

Regards,
Doug Kramon - Tenafly, NJ
Over the years, I have been privileged to own fine watches from Patek Philippe, Rolex, and Blancpain. When purchasing these timepieces, it was always of critical importance that the dealer have the highest professional character. This was certainly the case for the Bernard Watch Co. from whom I recently purchased a Rolex Explorer l. They were courteous and competent at every step of the transaction. I also found them honest and conservative in their grading of the watch. It was a very positive experience and I can recommend the Bernard Watch Co. without reservation.
Sam P. - Port Townsend, Wa.

Dear Mr. Bernard,

Thank you for sending me the watch immediately. I got it the very next day ,as you have promised. My husband was so surprised to see it bec he was at home when it was delivered. You already adjusted the band, so he was able to wear it to work the same day. I can not thank you enough for doing extra work plus adding a gift pen. I saved up for this day ,but not enough to afford a brand new one. Likewise, giving him this rolex watch made it special because it is a 50th birthday gift for him from me and his daughters.

May you continue to provide a good business that ordinary people like me can trust. Just as you keep your word for it.

God bless and thank you.

Sincerely,
Evita S. - California

Just to let you know the watch landed intact this morning and i am very pleased.......i took my 300M submersible panerai off and put on the new 1000M one to wear to work.............

I could not be happier.

Thanks again for maiking this a reality for me and for such a seamless smooth transaction.

Mitch B. - Memphis, TN
Dear P.J.,

I received my Baume & Mercier Capeland watch yesterday. I just wanted to take a minute to thank you for your exceptional help with my decision on the watch and making me feel comfortable buying from you. The watch came packaged very well and most of all, it is exactly what you described! I could not be more pleased, thank you very much. I will definitely recommend others to buy from you and I will return in the future.

Best Regards,
Dan Spong - Haddam, CT
Hi PJ,

Just wanted to say Thank You for your help on purchasing the Omega Seamaster last week. It arrived right on time, is in great conditoin and keeps excellent time as you stated.

Thanks again for your help,
Roger Krause - Bothell, WA
PJ,
First I would like to take this opportunity to say "Thank You"! I just received the watch and it is in mint condition as you and your company had promised as well as advertised. This again is the second time that I have done business with your company and I will not ever hesitate to recommend you to friends and family if they are looking for a fine timepiece. Your company has a wide variety of inventory and you make it really easy to do business out of state. Thanks again. I have done a lot of research on your company and Jeff by far has the best and most knowledgeable sales team. Once again PJ you have helped me make a very wise buying decision.
Michael V. - Charlotte, NC
The minor repair my watch needed was handled quickly and professionally - My watch was serviced free under the BE warranty and back on my wrist within days. Thanks for the great products and great service.
Lee Belyeu - Plano, TX
PJ thanks for the exchange and great service! The perrelet is much nicer than the Fred like you said. I will buy again and recommend to all my friends and family. Thank you again.

Best Regards,
Min Kim - Franklinville, NJ
P.J.,

I received the Speedmaster on Saturday. It's outstanding...better than >advertised! Many thanks to you and the folks Bernard Watch.

Lawrence T. - Arizona
Dear P.J.
Thank you so much for your quick and helpful responses and the extremely fast shipping. My finance loves his new watch! I am very happy with your service and the watch.
Sincerely,
Julie Czinger - Seattle, WA
It's been a crazy week, but I just wanted to let you know that the 19mm Rolex Oyster bracelet that you sent arrived and it me fits my Rolex Date just beautifully. Nearly makes it look like a new watch.

Your ad was accurate, your service great, and your price excellent. In total, this is better service than I get from brick-and-mortar shops in my area. Let them worry.
Chuck B. - Dearborn, MI
Jeff/Bernard Watch Co.

Outstanding professionalism, focused, detailed, and trust are just a few adjectives to describe Jeff Bernard and his Company. I recently made the giant leap to a brand new stainless Rolex Daytona. I expected perfection and I got it. The new Daytona just knocks my socks off. The all important packing and shipping details were carefully and meticulously executed. Jeff has superb selection, terrific prices, absolute integrity and is the consummate watch dealer.
Bill Metzler - Etowah, NC
Dear Jeff,

I have just been a participant in one of the best retail experiences that I have ever had, whether on- or off-line. It was my pleasure to purchase a Rolex Mid-size Datejust (RLX 2347) from Bernard Watch Co. Although you are mentioned in various websites as an honorable and trustworthy businessperson, I still approached this size purchase, for an item unseen, with trepidation.

Jeff, you treated me with respect, intelligence, and through your communications, made me feel like you weren’t doing me a favor by selling me a watch, but that you truly cared about having me as a customer—and not as a “one-time” customer, either. When the watch arrived, I was dazzled. It is supposed to be 5 years old, but frankly, any wear was hardly noticeable. It was truly in mint condition. It was a pleasure to hear that you had timed the watch out before sending it to me. The watch is exactly what I have been searching for.

It is assured that when I get the next “bee in my bonnet” to add another watch to the collection, my first, and probably my last stop, will be Bernard Watch Co. Please feel free to use any or this entire letter in your website testimonials area and I would be honored to have my e-mail address used as a reference for potential customers.

With best regards and thanks for a great experience,
Christine S. Nunemaker - Pacfic Grove, CA
Jeff:

I've been buying and selling timepieces through seemingly professional outfits on the internet for perhaps two years now. From your initial correspondence to this follow-up -- you have no peer(s) whatsoever. I sell luxury homes for a living and am very good at what I do. When I compliment you on a flawless level of communication and excellent follow-through; you really cannot grasp how little of it that's out there. From gross mis-communications to lost timepieces and little or no response to problems - I cannot believe these other big outfits are doing business.

Thanks. I'm certain we will continue to do business, Jeff.
Jim Longo - Warren, New Jersey
Hi Cory,
Just a quick note to let you know it arrived ok - and i really love it!!! Many thanks to you (& jeff) for facilitating my purchase by accepting my trade-ins (will revert later today w/awb#). Every purchase i've made fm bernard watch has been wonderful, your service and prices are not to be beat......i don't know how you do it, but you guys are the absolute best!
Isabelle Bernard - New York, NY
I just wanted to say I received the Breitling Chrono Avenger I purchased last week in good time and condition. I am very pleased with it and have been wearing it every day! Thank you for a painless transaction, and I will be checking on your website from now on for my next watch purchase.
Erwin Garcia - San Diego, CA
Received my third watch!! The Breitling Crosswind is magnificent and might as well be new! The Tag Classic of coarse is new and looks great. My associates are all checking out your web site after they have seen the quality product you deliver and heard me talking about this great web based company that you can actually trust. Thank you again for your outstanding service and commitment to delivering a quality product. I am positive that we will be doing business again soon!! If you would like to use me as a reference please feel free to do so.
Best regards,
Alex Boyd - Calgary, Canada
Hello P.J.
My Mother received her Bertolucci today and she couldn't stop swooning over it. I just wanted to let you know how much I appreciate your products and services. Bernard is simply the best watch vendor around; bar none. This is the third watch I have ordered from you and it was a pleasure dealing with you each time. Thank you again for treating me like I was your most important customer.
Warmest regards,
Gary M. - West Lynn, OR

I just wanted to drop you a line to tell you how much my husband loves his new Breitling Airwolf.

It was a gift from me for our 25th wedding anniversary- he could not have been more thrilled!

At first I was a little hesitant, only because the Breitling website makes it appear as if authorized retailers will refuse to service them- as if they would demand to see the papers!

Not so! The place where I took it to to sync the watch and adjust the band could not have been happier to help me, and the watch looks fantastic on his wrist; he LOVES the fact that this is a new model with the Superquartz feature.

The jewelry store did not ask me where I bought the watch, I just let them know that I had not purchased it from them. Not a problem, they would just have to charge me a small fee, since I had not purchased the watch from them. I saved approximately 22% by buying this watch from Bernard. This is actually the second watch that I have purchased from Bernard- the first was a ladies Bertolucci that I bought about six years ago.
I do have to say, that the fact that your company is located in Austin, TX does make me less anxious about purchasing a watch thru the internet, and I never hesitate to recommend your company when I know someone is looking for a watch for that special someone - why pay full price????

Thanks again,

L. Farris -
Dear Jeff and Cory,
Thank you so very much for your excellent service and quality watches. I just purchased my second watch from Bernard and am thrilled with your quick response and personal attention when dealing with you on the phone. Several of my co-workers have purchased watches from you on my recommendation and have thanked me up and down! It s a real pleasure to do business with you and I hope you will use my testimonial to encourage other prospects to become customers. Keep up the good work!
Regards!
Michael Mostin - Moviola - California
My Ulysse Nardin arrived this morning in Canada less than 24hrs after I ordered the watch. It is SPECTACULAR! This is my second purchase from The Bernard Watch Co. (Corum Admiral's Cup). The search for my dream watch is over...my wife thanks you!
Chris Toperczer - Oakville, Onatrio, Canada
Patrick, I received the Calame today. Its perfect in every way only to be exceeded by your customer service. Thanks for the no questions asked replacement and gift box. Please let me know when the black Calame Sport returns for sale and price. Be assured that I will tell anyone who will listen about your Co. and service.. Regards
Ken Lloyds - New Canaan, CT
Hi Patrick,
The watch arrived today and I LOVE it! It is rare when something that you order turns out to be far better than you had expected but this was definitely the case with the Omega. It is outstanding and exactly what I was looking for in a watch. Thank you for all of your help!
Brian Billmeier - Danville, IN
Received Omega Seamaster & as expected it exceeded your evaluation. Bernard Watch Co. in my experience is the most honest & ethical establishment any where.
Ed. Hugo - Kansas City, MO
Since I have purchased three watches from you and sold one to you, and all the transactions have been completely satisfactory, I thought it would be a good idea to drop you a compliment. I am always hesitant to do business over the WWW but all of my dealings with Bernard Co have been handled with a total commitment to service and customer satisfaction. Thanks again.
Ivan Wright - Seattle, WA
The watches are beautiful. My wife and I are very happy that we choose to contact you at Bernard Co. I am a member of Angie's List and will submit a glowing report to them as well.

Thanks for all of you help and time,
John Richards - Cleveland Heights, OH
P.J.
Just a quick note to thank you for the watches - I'm delighted with them (just as you described)- an excellent service all round - I will certainly buy from you again and have already recommended you to my friends.
Look forward to doing business again with you
Just wanted to say that I have received the Epos Passion Regulator. It was the first time that I have ordered from you and I am extremely pleased with my purchase. Timezone.com gave you good recommendations and I can see why. Very quick service, great prices and a great watch! I will certainly recommend you to others. Thank you very much!
Hi P.J.
I just wanted to let you know that I received the Epos yesterday. I am really so pleased...not only with the watch, which is even more stunning and cool in person...but with the great service you provided throughtout, to answering all my questions, the price concession and the super-fast delivery time. I'm very impressed. This has been one of my best eCommerce experiences by far and you now have a loyal customer and referer in me. Thanks again.
M.H. - Indiana
G/Day there PJ,
Thank you so much for the FEDEX delivery which I received today ,the contents were in excellent condition, I will give you a million +es for quick efficient and safe delivery .You can bet that all my friends and family will know about this.Thank you once again and God Bless.
Yours Sincerly
Robert Rowland - Perth, Australia
Hello Jeff and Cory,
I received my Oris Classic Modern on Saturday as scheduled. Thank you very much for your excellent service and for continuing to offer the best deals on the Internet on fine Swiss watches.

As a business owner myself also involved in mail-order and Internet based sales I appreciate someone who delivers as promised. Keep up the good work!
Jay Sadow - Scottsdale Pen - Scottsdale, AZ
My watch arrived today as you communicated and I could not be more pleased. We'll do business again! Thanks for a super smooth transaction.
Ken Lemmer - Waunakee, WI
Hi Jeff:
Received my GMT yesterday and was pleasantly surprised. I am very happy with the way our business was conducted. The item was just as I expected it to be and the condition as impeccable as you described it. I will not hesitate to do business with you again in the future. Again, my thanks and more power to you.
I ordered a Tag Heuer for my wife as an anniversary gift on a Friday, with delivery needed the following Saturday. Very rushed for time due to an order with another online seller not being practical at the last minute, so to speak. These folks REALLY came through, phoning me to let me know that the original item I ordered had been promised to another customer, and getting my alternate selection out after I contacted fairly late on the same day. The original Tag Heuer packaging, along with the Tag certificate for the diamonds, was a very nice and unexpected touch. And very apparent from the protective decals and overall condition that this had never been previously owned, yet much less than full retail pricing. As our local, authorized Tag dealer commented when re-sizing the bracelet, "a very nice watch". Highly recommended!
John - Murfreesboro, TN
P.j. Thanks for the fast and courteous service. I am very happy with the breitling steelfish watch, I will definitely buy again from bernard watch.
Nathan Lee - MacClenny, FL
P.J.
I was very pleased to receive the watch on Saturday. Everything with Bernard Watch Co. was "as advertised" and professional. Without hesitation in the future I will highly recommend your company. Thanks again.
P.J.: I just received the Hublot Elegant watch. It's beautiful and appears in great running order. As always, thanks for the great deal and excellent service. You guys are upright and keep super stock on hand, I will continue to do business with you.
Regards
Ace Passmore - Houston, TX
PJ,
I just wanted to let you know that I received my watch this morning. When you said it was unworn, I didn't realize it was BRAND NEW-unworn! It's terrific. Better than advertised on your site. Thank you very much for everything.
Take care.
Grant Weber - Dallas, TX
Cory, just a note to thank you for the great service on this little Jean Richard Chrono. Definitely not flashy but a comfortable, reliable watch.
All the registers zero properly and its a good timekeeper. It has been worn daily since I got it.
Looking forward to doing more business with you.
Have a great Christmas season.
I received my Omega Seamaster mid-sized automatic chronograph this morning by 8:45 a.m. The watch is absolutely perfect and it feels and looks wonderful on my wrist. Thank you for the fantastic service and wonderful pricing. I am certain that I will purchase from your company again in the future.
Herb Schaltegger - Murfreesboro, TN
I am here to tell you that doing business with BernardWatch.com is fantastic. Your merchandise is first class, prices are excellent, really fast service, and honesty and fair dealing are of the highest standard!

My recent trade in of a Rolex Day Date President for a preowned Rolex Submariner illustrates how good you are. I filled out your online form that I was interested in trading in my Rolex. You answered me in 24 hours with a price quote, which was extremely fair. I mailed my Rolex off to you. The day it arrived at your offices you contacted me to let me know that you would purchase it at a higher price than you quoted to me earlier. If that is not complete honesty, I don't know what is!

I then agreed to purchase a Submariner from you. It arrived at my house the very next day. You described it as "like new" and it was absolutely perfect. No cosmetic blemishes whatsoever and it runes strong and keeps first-class time. To the rest of the world it appears brand new. No one would know that it is preowned. I checked prices elsewhere on the Internet before and after I received the Submariner, and no one, no one offered a better deal, period.

Again, I thank you for your fair dealing and great service in this purchase. I can recommend you to everyone.

Sincerely,
Dave Gonzales - San Jose, CA
To whom it may concern,

I am extremely pleased with the level of service I received from Bernard Watch (thanks, Cory). As I am located in Canada, purchasing a used watch, sight unseen except for a few pictures on Bernard Watch's site, was a new experience for me. In addition to feeling comforted by the positive feedback other purchasers had left on external sites, I felt assured that I was dealing with a reputable company due to the excellent customer service experience. They have the best prices, but that is not the only reason why I shopped with them. Bernard Watch carefully explained the purchasing process for an international customer. The watch arrived well documented, well packed, and in the condition indicated. I cannot be more thrilled.
Ken M. - London, Ontario, Canada
P.J.,

Just got the Breitling, I'm very happy! You guys are the best! Thanks for the great transaction, I'm sure we'll do more business and I will certainly recommend "Bernard's" to my friends! Have a great day and keep on ticking! :-)

Sincerely,
Doug M. - Montery, CA
Cory,
Many thanks for the prompt delivery of the Breitling Steelfish. It is absolutely beautiful and exceeds your description. Your company continues to exceed my expectations.
Field B. - San Antonio, TX
Dear PJ,

Just a quick heads up that I received the watch last Friday. It looks great! Although you listed the watch as "mint", it looked like it just came out of the store.

Thanks for filling the order so quickly. It was great doing business with you.

Take care,
Herb D. - Aurora, IL
Jeff, Cory & P.J.,

Thank you guys so much for working with me. I know I am an indecisive customer, but once I find what I like I am very pleased. I thought the Explorer II was the best choice for me. I have many in the rolex sport collection but none with a white dial. Guys like you are scarce in the internet watch trade. Your prices are great & you appreciate the customer. I can assure you that you will have my buissiness in the future !!!

Sincerely,
Justin S. - Maneville, LA
Cory:

Just received my new Girard Perregaux Sport Classique Chrono. I know it has been said before but let me say it again. I received the watch in about 22 hours. How that happens I will never know. When I opened the package my jaw dropped. The packaging was better than buying form a fine retailer.

Now comes the watch. Again I must say that the watch was much nicer then in your photos. I am extremely impressed by the product and the professionalism.

This was the first major purchase that I have made via the internet. To be honest, I was rather nervous. Luckily I only suffered for 22 hours. I am very pleased and hopefully we can do business again. I would highly recommend you to anyone looking for a fine watch.
Bob M. - Chicago, IL
Thank you Jeff for your excellent service in the purchase of my Rolex watch!

It is refreshing to work with someone of your integrity. You outlined the sale and most importantly, followed through in a timely professional manner

I can recommend Bernard Watch to anyone!
Craig B. - Duluth, MN
Buying from Bernard can be as close to instantaneous gratification as long-distance watch-buying can be. Once they have your address and Visa on file, all it takes is an email or a call. Chances are your watch will be on your wrist the next day. Still amazes me.

I love to do business with these guys.
William G. - Vancouver, BC, Canada
I just received this watch and it is just gorgeous!! Thanks again - prompt service, beautiful watches, great price. What more could you ask? Thanks again! I'll be back for more!
Agnes E. Imregh - Palo Alto, CA
David,
Let me again tell you what a pleasure it has been doing business with you. I received the Concord watch the next day and yes you were right, the picture online does not come close...what a beauty. I've done business with many jewelers and I must say no one comes close to the service you've provided concerning your merchandise. I'm a lifetime customer and will certainly get the word out, again thanks for your time.
Al Jones - Philadelphia, PA
Just a short note to compliment Tim on the superior customer service and follow up on a recent purchase. He went the extra mile to make sure I received a watch I ordered for my wife on time. You folks really differentiate yourselves with this kind of service and I wanted to let you know its appreciated. Thanks again.
John S. -
I've bought over a dozen watches from you over the years....probably 14-$15,000 in value. I used to go to 3-4 NAWCC shows per year....no more. I'll let you do that for me and shop your pages exclusively. Thanks and Happy New Year!
Tim B. - Kinston, NC
Hi,
I received the watch on Monday 12/24 as promised, let me tell you, it's a beautiful watch with a very decent price. I am glad that i found your site, you do sell nice Oris Watches at a very reasonable price. Looking forward to more purchases with you in the near future.
Regards,
J.P. Shanker - San Jose, CA
To Whom It May Concern:

It isn't often I have the pleasure of writing a company to compliment them on their service, but this is such a case.

I had been researching the Breitling Aerospace across the Internet for the past few weeks. Based upon many factors, which included price, quality of available product and reputation I decided to purchase my first Breitling from Bernard.

I called late Tuesday afternoon, and of course, having finally made my decision I wanted my watch the very next day. I was told I was cutting it close, but no call back would be good news. I am happy to say I did not receive a call, and that the watch arrived by 11am the next morning.

I am highly impressed with the packaging in which it arrived. The watch was not in it's original case, and your company's box was nice enough to give as a gift. Also, having a copy of the directions was very helpful, as the Aerospace's controls aren't exactly obvious at first.

The pictures on your website were excellent. If anything, the watch looks a little nicer in person than in the pictures, which is rare.

Again, compliments to your organization. I look forward to my next purchase from you.
Seth Oestreicher - West Harrison, NY
I just wanted to let you know that I received the Concord Tank. It's a fantastic watch and thank you for the very fair price. I'm sure we'll do business again. And I want to thank you for the help you gave me shipping my watch and getting it to me the next day. That's great Customer Service.

Thanks again for the great service and watch.

Regards,
Tom Gilliams - Kansas City, MO
Hello Cory. It is me Oliver, from NY. The Tag Heuer S/el Chronometer arrived today. I must say that it was something I have awaited for! It was packaged carefully and nothing seems to be wrong with. I can actually say, "I am pretty much satisfied with the watch and hoping to be doing business with you in the near future. I am thankful for your help and for the great prices you have given me. More power to Bernard Co. and to you too. Take care."

Sincerely,
Oliver Cruz - New York
Hi,I just wanted to thank you for the great service you gave me for my Rolex Date.I will tell all my friends about your good work and service. When I buy my next Rolex ,it will be from you.
Thanks,
Armond F. Jr. - Keene, NJ
Sir: I received the watch today. It is all that your description said, great price and service. I've read many good things about your site in trade magazines etc. they've hit the nail on the head. Many thanks,
Dennis R. - Peru, NY
Just wanted to let you know that I received the watch today and it was perfect. I know my husband will really be suprised. It looks like it is brand new and I appreciate all you have done to help me with this purchase.
Vickie Jones - Irving, TX
Dear Cory:
I received the watch yesteday morning and it looks fantastic. I would like to thank you for a most pleasant and stress-free transaction. Your assistance on this matter was extremely helpful and your customer service is unparalleled. I will always consider your company first before any other when purchasing a watch and will advise my friends to do the same.

Sincerely,
Shawn N. - Honolulu, HI
Guys -- I received the IWC and its great! I'm very pleased with the watch and the service from Bernard. This is my second purchase from you all and a solid second success. Keep up the great work and selection and I will continue to recommend you to my friends!

Best Regards,
Caley L. - Chicago, IL
Received the Oris today and it is great. Again you deliver what you say. Looking forward to getting the Rolex. Your watches and service are first rate. This is my fourth purchase and I know I will be back again. And thanks for the special offer,it won't be forgotten.
Joe Maiola - Herkimer, NY
I recieved the Girard Perregaux 4900 yesterday. I just had to tell you how pleased I am with this watch. The finish and fit are exceptional, with the watch looking even better in person than the photos on your web site. Also, it is timing to within 2 seconds per day. Great value, thanks.
Andy Cosentino - Tuscon, AZ
thanks for the pen....you guys keep sucking me in. I keep telling myself this is the last watch but some of these values are too hard to pass up. Thanks for the great service and the great prices.
Mike V. - Milwaukee, WI
The Explorer II arrived yesterday as promised, and it is beautiful. It is just the way you described. Thanks for all your help.

A satisfied customer,
Charles Boynton - Jacksonville, FL
Cory,

I received the watch today and it is great. Thanks for your help. Hope to do more business in the future.

Thanks,
John S. - Charlotte, NC
Cory, I just received the watch. It exceeded my expectations. I had wanted this exact watch for many years. Thank you for making me very happy.
Hope to continue doing business with you.

Regards,
Eric S. - Webster, NY
Just wanted to comment on the watches that I have received from Bernard Watches, I have purchased three Daniel Mink watches over the last few months & they have been absolutely great! They were in pristine condition when I received them & shipping was faster than quoted. The customer service I received from Cory was above & beyond, he even went so far in one case to contact me when he received a model of Daniel Mink that I have been unable to find for months.
Antonio Rodriguez - Wisconsin
David, I received the Omega today and am very pleased with both watch purchases. 2 watches in 2 days that should be some indication of my satisfaction. As I continue to build my watch collection I will turn to your company as my first choice and I urge others to do the same.
Frank V. - Fox Chapel PA
Hi Cory! I have received the Omega Seamaster Pro watch today (as scheduled) and I am very satisfied with the watch and the whole packaging as well. I couldn't expect anything more. Thank you very much and keep up the good work. =)
Regards.
Glen Cosue - Dallas, TX
Dear Cory Berry,

The watches arrived yesterday. It would be an understatement to say that I am truly impressed by Bernardwatch. The watches arrived in perfect condition and complete.

I have purchased a lot of watches online and offline (Tourneau included) and usually some problem arises, e.g. missing paperwork, wrong box, watch looks like it was worn. In each of these cases, I had been forced to continually call to remedy the mistake; sometimes without success.

I am shocked that there is absolutely nothing I can say to you except, thanks. I can guarantee you I will buy from you again, and not just because the price is right; but because Bernardwatch is a quality operation.

Best regards,
Joseph Connell - Brooklyn, NY
I wanted to tell you I bought a tag heuer yesterday. I got it today and I couldn't be happier. I have bought a lot of stuff online because of price but there is always a catch (wait time, not what you wanted...) You guys are great!!!!
Craig R. - Sunrise, FL
I just wanted to let you know that I got the Berne watch on Friday, as scheduled, and it sure seems like a nice watch and a great value for the price. I believe this is the third watch I have bought from you, and I have been very pleased with all of my purchases. Keep up the good work!

Regards,
Allan Goforth - Lancaster, CA
I have possession of the watch! Please tell Tim that I said thanks for his phone call this morning. You guys are a class act! Will definitely be doing more business with you in the future and will actively refer others to you!
Joe Fang - New York, NY
Hi all. I just wanted to say I got my IWC UTC today at 1600. thank you for that great service. All appears well with the watch. I wish I knew about you a year ago, but I wont forget in the future.
Larry Rittenberg - Atascadro, CA
Thanks for your assistance in my purchase of the IWC Men's SL Automatic (IWC106). Everything went very smoothly with the payment, and my watch arrived in perfect condition - boxes, papers, etc.
Thanks!
Morris Lee - Emeryville, CA
This is great! I've added your web site to my "favorite places" . Very well done!
Bill W. - Duluth, MN.
I just picked up my Tutima F3... classy, elegant, gorgeous... and what a price!

I have already gotten several compliments, so handed out the Bernard website with guaranteed satisfaction.
Bill Keyes - New York, NY
I got the rolex submariner today. It is in great shape and is everything you said it would be. I love it. Thanks for the great customer service, great prices and reliability. I have already recommended your company and this site to several friends. Below is a personal testimony that you all can post on your site if you like. You have made a life long patron. Great job!!!

Sincerely,
Sean McKinney - Tennessee
dear jeff; i hope this doesn't sound trite, but i was absolutely thrilled to receive the GP chrono at work this morning. i planned for it by not wearing any watch to work, so that i could immediately wear it and admire my own wrist during the work day. your whole presentation of the watch and papers is excellent.i really like the company logo, especially the card with the st. bernard dog.do you have one, or is it just a play on your last name? well i am totally satisfied even beyond expectation with the professionalism and promptness of the whole transaction. i must give myself a little credit here, as initially you were no-go with any trade-in value at all for the uomo. oh, by the way the watch itself really deserves the description "classic elegance." it is truly a very handsome chronograph and fits my wrist perfectly. thanks for working out the deal and i do talk watches with people, so that if anyone asks i will direct them to peruse your website. i do not know if anyone pays attention to those testimonials, but if you value them, i hereby volunteer to write one for bernard watch. thanks again, your happy customer
Jeffrey Nydick - Philadelphia
Well this makes my fifth watch purchase this year and it's another beauty...thanks Cory as this Corum Chronograph is much more impressive than pictures could ever do justice to....once again the service you give is excellent....looking forward to my next watch....
Got the watch this morning, thanks very much.
Its as nice as you described and everything seems to be working just fine.
It was a pleasure dealing with you and your company and I will be back for my next watch.
Thanks again,
David Throne - Oakhurst, NJ
I just wanted to take the time to tell you that your company has the best customer service that I have experienced on the internet. I'm impressed for the response that you have taken when my watch was re-routed to a wrong address. Coupled with supporting information that you faxed to me makes TOURNEAU look sad.
Scott Vervoordt - Staten Island, NY
David:
Just received my watch! I really love it!

I found your web site to be well organized and easy to maneuver in. I also found your staff to be responsive and polite. Ordering was easy and delivery was even easier.

I have looked through many web sites which sell high end watches and found your site to offer the most competitive prices as well as being the best organized.

It was a pleasure doing business with you.

Sincerely,
Debra Anibal - Tucson, AZ
I received the correct Allenby watch today. It looks great. I like to thank you for the immediate rectifcation in getting me the correct product. I plan on making many more purchases from your outstanding organization. The Rolex Air King I purchased from you last year also is great! Did you get the watch I sent back?
Derrek C. - Honolulu, HI
I received my BM. I really like it! Some people thought I was crazy to buy over the internet. Now I have proved they are crazy for going to the malls!!! I really believe in the future of e-commerce. That's one of the reasons I'm in communications.
Dominic A. - Newport Beach, CA
I'm just e-mailing to say thank you for a flawless sale. I e-mailed you directly on behalf of a friend who purchased your Tag Sel Chronometer automatic a few weeks ago.

I picked up the watch and got it to him and he was extremely pleased. He's been after that watch for years! You sold it at such a great price he was able to afford it. Derek has had a rather tragic life. He's in a wheel chair due to a car accident about ten years ago. He works in the computer industry today. The watch is his dream watch and has given him much pleasure.

Well just wanted to thank you for a great deal on a beautiful watch.

Best Regards,
Val Goncol - Toronto, Canada.
Approaching one year anniversary as a customer.i purchased seven (7) watches and one miscellaneous item. Thank you guys for your selections,prices,and prompt service. I hope we both have another successful year.

Very truly yours,
Carmine "Buddy" T. - Northport, NY
I received my xemex off road automatic watch today, just as you said I would, along with your gift. I am thrilled with the watch and will recommend your web site to my watch addeicted friends. Meanwhile, I look forward to your next installment of new watches.
Les Jacobs - Evanston, IL
Simply the best site to view & purchase watches on the internet....bar none.
Jon S. - New Brittain, CT
Thanks guys for another easy and professional deal. This is the second watch I've bought from Bernard, and both times it was easy, the deal was excellent and the service was top-notch.
Thanks.
Ken Osborne - Orlando, Florida
Dear Sirs,
I just received my watch and I just wanted to say thank you. The watch was exactly as you described, delivered promptly and the price was great. You make it easy and affordable to own quality timepieces.
Rich Cantolla - Bloomfield, NJ
Great watch, surpassed my expectations, easy transaction could not be happier. Bernard Watches now my official watch dealer!!
Best of the season,
Alex Boyd - Calgary, Canada
I got the watch I purchased yesterday and wanted to thank you for the great watch at the great price. It makes it easy to purchase from someone you can trust. Thanks again.
John Whitlock - Atlanta, GA
Received subject watch in perfect working condition. Your right, a great value and allot of watch for the money. Thanks!
Steve See - Santa Clorita, CA
The watch arrived today and works fine. Tough to beat this Oris for the money, IMO, and this is a great on an excellent watch...I can't believe you have any left at all! And thanks for the pen.
Regards...
David -
Cory:

I received the Rolex Sub in perfect order and it was in better condition than I expected. The watch was literally brand new! I took the watch to Rolex-New York and they adjusted the bracelet for me at no charge!

I was hesitant about making such a large purchase over the internet especially without actually having physically touch or feel the watch. But after reading your praises from former clients I decided to proceed with the purchase. You truly conducted yourself very professionally and I encourage you to use my name as reference for anyone who requests it. I will vouch for your professionalism and the honest business dealings you do at Bernard Watch Co.

Best Regards,
Jorge L. Lee - New York, NY