Customer Reviews

More Customer Testimonials and Reviews

Over the years, I have been privileged to own fine watches from Patek Philippe, Rolex, and Blancpain. When purchasing these timepieces, it was always of critical importance that the dealer have the highest professional character. This was certainly the case for the Bernard Watch Co. from whom I recently purchased a Rolex Explorer l. They were courteous and competent at every step of the transaction. I also found them honest and conservative in their grading of the watch. It was a very positive experience and I can recommend the Bernard Watch Co. without reservation.
Sam P. - Port Townsend, Wa.

Dear Mr. Bernard,

Thank you for sending me the watch immediately. I got it the very next day ,as you have promised. My husband was so surprised to see it bec he was at home when it was delivered. You already adjusted the band, so he was able to wear it to work the same day. I can not thank you enough for doing extra work plus adding a gift pen. I saved up for this day ,but not enough to afford a brand new one. Likewise, giving him this rolex watch made it special because it is a 50th birthday gift for him from me and his daughters.

May you continue to provide a good business that ordinary people like me can trust. Just as you keep your word for it.

God bless and thank you.

Sincerely,
Evita S. - California

P.J.

The watch is outstanding. A breathtaking gift that my wife will love on her birthday. Many thanks for the written appraisal and all your great communication. This was a perfect purchase experience and every aspect of it was superlative. Thanks to you and Jeff and I hope to do business with you again.

Regards,
Doug Kramon - Tenafly, NJ

Just a note to let you know I finally got my Tag Heuer Carrera chronograph sized and am thrilled to be wearing it. I've lost track of the number of watches I have purchased from you (6 or 7 I think) but I can't say enough about the quality of the timepieces you sell, the accuracy of the descriptions on your site, your pricing, the care and speed with which you ship and the attentive and consumer-friendly nature of your officers and staff. I only wish I had more wrists!!!
David Sands - Phoenix, AZ

Mr. Bernard,

When I began considering selling my Rolex online, I was very skeptical and concerned. With all of the potential negatives associated with online business, and having to send a $2k+ watch to an unknown party prior to receipt of payment (with no ability to recover it), it took quite a bit of courage to part with my Rolex. Top that with your bid being almost a thousand dollars more than the other bid I received, and I had significant reservations. However, your company is exemplary in its operations. You received the watch yesterday, emailed me a confirmation the same day, and provided an appraised value that was very close to the unseen amount you quoted earlier. Today I received the bank wire transfer and all is complete in 3 days (sent watch via FedEx). Utterly fantastic transaction for me. I will definitely recommend Bernard Watch to anyone who asks. Thank you very much for being an outstanding, reliable and trustworthy company.


Sincerely,
Greg R. - St Augustine, FL.

Jeff, Corey and P.J., I wanted to thank you for all of the great service and value you have provided me over the past 7 + years. I have bought and sold over 35 watches with you and have thoroughly enjoyed every aspect of the process. You are consummate professionals and make buying over the internet a simple and risk free experience.
Best Regards,
Andy P. - Austin, TX

Jeff and Bernard Watch were excellent to deal with in the trade/exchange of my PAM 160 for a Rolex Submariner Date. I found Jeff professional, fair, cordial and efficient. This is what I desire when dealing with any company.
I will not hesitate to do business with Jeff or Bernard Watch in the future.
Sincerely,

Scott M. -

PJ,
First I would like to take this opportunity to say "Thank You"! I just received the watch and it is in mint condition as you and your company had promised as well as advertised. This again is the second time that I have done business with your company and I will not ever hesitate to recommend you to friends and family if they are looking for a fine timepiece. Your company has a wide variety of inventory and you make it really easy to do business out of state. Thanks again. I have done a lot of research on your company and Jeff by far has the best and most knowledgeable sales team. Once again PJ you have helped me make a very wise buying decision.
Michael V. - Charlotte, NC

Hi PJ,

Just wanted to say Thank You for your help on purchasing the Omega Seamaster last week. It arrived right on time, is in great conditoin and keeps excellent time as you stated.

Thanks again for your help,
Roger Krause - Bothell, WA

Just to let you know the watch landed intact this morning and i am very pleased.......i took my 300M submersible panerai off and put on the new 1000M one to wear to work.............

I could not be happier.

Thanks again for maiking this a reality for me and for such a seamless smooth transaction.

Mitch B. - Memphis, TN

Dear P.J.,

I received my Baume & Mercier Capeland watch yesterday. I just wanted to take a minute to thank you for your exceptional help with my decision on the watch and making me feel comfortable buying from you. The watch came packaged very well and most of all, it is exactly what you described! I could not be more pleased, thank you very much. I will definitely recommend others to buy from you and I will return in the future.

Best Regards,
Dan Spong - Haddam, CT

Jeff/Bernard Watch Co.

Outstanding professionalism, focused, detailed, and trust are just a few adjectives to describe Jeff Bernard and his Company. I recently made the giant leap to a brand new stainless Rolex Daytona. I expected perfection and I got it. The new Daytona just knocks my socks off. The all important packing and shipping details were carefully and meticulously executed. Jeff has superb selection, terrific prices, absolute integrity and is the consummate watch dealer.
Bill Metzler - Etowah, NC

Dear Jeff,

I have just been a participant in one of the best retail experiences that I have ever had, whether on- or off-line. It was my pleasure to purchase a Rolex Mid-size Datejust (RLX 2347) from Bernard Watch Co. Although you are mentioned in various websites as an honorable and trustworthy businessperson, I still approached this size purchase, for an item unseen, with trepidation.

Jeff, you treated me with respect, intelligence, and through your communications, made me feel like you weren’t doing me a favor by selling me a watch, but that you truly cared about having me as a customer—and not as a “one-time” customer, either. When the watch arrived, I was dazzled. It is supposed to be 5 years old, but frankly, any wear was hardly noticeable. It was truly in mint condition. It was a pleasure to hear that you had timed the watch out before sending it to me. The watch is exactly what I have been searching for.

It is assured that when I get the next “bee in my bonnet” to add another watch to the collection, my first, and probably my last stop, will be Bernard Watch Co. Please feel free to use any or this entire letter in your website testimonials area and I would be honored to have my e-mail address used as a reference for potential customers.

With best regards and thanks for a great experience,
Christine S. Nunemaker - Pacfic Grove, CA

Jeff:

I've been buying and selling timepieces through seemingly professional outfits on the internet for perhaps two years now. From your initial correspondence to this follow-up -- you have no peer(s) whatsoever. I sell luxury homes for a living and am very good at what I do. When I compliment you on a flawless level of communication and excellent follow-through; you really cannot grasp how little of it that's out there. From gross mis-communications to lost timepieces and little or no response to problems - I cannot believe these other big outfits are doing business.

Thanks. I'm certain we will continue to do business, Jeff.
Jim Longo - Warren, New Jersey

The minor repair my watch needed was handled quickly and professionally - My watch was serviced free under the BE warranty and back on my wrist within days. Thanks for the great products and great service.
Lee Belyeu - Plano, TX

It's been a crazy week, but I just wanted to let you know that the 19mm Rolex Oyster bracelet that you sent arrived and it me fits my Rolex Date just beautifully. Nearly makes it look like a new watch.

Your ad was accurate, your service great, and your price excellent. In total, this is better service than I get from brick-and-mortar shops in my area. Let them worry.
Chuck B. - Dearborn, MI

PJ thanks for the exchange and great service! The perrelet is much nicer than the Fred like you said. I will buy again and recommend to all my friends and family. Thank you again.

Best Regards,
Min Kim - Franklinville, NJ

Dear P.J.
Thank you so much for your quick and helpful responses and the extremely fast shipping. My finance loves his new watch! I am very happy with your service and the watch.
Sincerely,
Julie C. - Seattle, WA

P.J.,

I received the Speedmaster on Saturday. It's outstanding...better than >advertised! Many thanks to you and the folks Bernard Watch.

Lawrence T. - Arizona

Received my third watch!! The Breitling Crosswind is magnificent and might as well be new! The Tag Classic of coarse is new and looks great. My associates are all checking out your web site after they have seen the quality product you deliver and heard me talking about this great web based company that you can actually trust. Thank you again for your outstanding service and commitment to delivering a quality product. I am positive that we will be doing business again soon!! If you would like to use me as a reference please feel free to do so.
Best regards,
Alex Boyd - Calgary, Canada

Hi Cory,
Just a quick note to let you know it arrived ok - and i really love it!!! Many thanks to you (& jeff) for facilitating my purchase by accepting my trade-ins (will revert later today w/awb#). Every purchase i've made fm bernard watch has been wonderful, your service and prices are not to be beat......i don't know how you do it, but you guys are the absolute best!
Isabelle Bernard - New York, NY

Hello P.J.
My Mother received her Bertolucci today and she couldn't stop swooning over it. I just wanted to let you know how much I appreciate your products and services. Bernard is simply the best watch vendor around; bar none. This is the third watch I have ordered from you and it was a pleasure dealing with you each time. Thank you again for treating me like I was your most important customer.
Warmest regards,
Gary M. - West Lynn, OR

I just wanted to say I received the Breitling Chrono Avenger I purchased last week in good time and condition. I am very pleased with it and have been wearing it every day! Thank you for a painless transaction, and I will be checking on your website from now on for my next watch purchase.
Erwin Garcia - San Diego, CA

I just wanted to drop you a line to tell you how much my husband loves his new Breitling Airwolf.

It was a gift from me for our 25th wedding anniversary- he could not have been more thrilled!

At first I was a little hesitant, only because the Breitling website makes it appear as if authorized retailers will refuse to service them- as if they would demand to see the papers!

Not so! The place where I took it to to sync the watch and adjust the band could not have been happier to help me, and the watch looks fantastic on his wrist; he LOVES the fact that this is a new model with the Superquartz feature.

The jewelry store did not ask me where I bought the watch, I just let them know that I had not purchased it from them. Not a problem, they would just have to charge me a small fee, since I had not purchased the watch from them. I saved approximately 22% by buying this watch from Bernard. This is actually the second watch that I have purchased from Bernard- the first was a ladies Bertolucci that I bought about six years ago.
I do have to say, that the fact that your company is located in Austin, TX does make me less anxious about purchasing a watch thru the internet, and I never hesitate to recommend your company when I know someone is looking for a watch for that special someone - why pay full price????

Thanks again,

L. Farris -

Dear Jeff and Cory,
Thank you so very much for your excellent service and quality watches. I just purchased my second watch from Bernard and am thrilled with your quick response and personal attention when dealing with you on the phone. Several of my co-workers have purchased watches from you on my recommendation and have thanked me up and down! It s a real pleasure to do business with you and I hope you will use my testimonial to encourage other prospects to become customers. Keep up the good work!
Regards!
Michael Mostin - Moviola - California

My Ulysse Nardin arrived this morning in Canada less than 24hrs after I ordered the watch. It is SPECTACULAR! This is my second purchase from The Bernard Watch Co. (Corum Admiral's Cup). The search for my dream watch is over...my wife thanks you!
Chris Toperczer - Oakville, Onatrio, Canada

Hi Patrick,
The watch arrived today and I LOVE it! It is rare when something that you order turns out to be far better than you had expected but this was definitely the case with the Omega. It is outstanding and exactly what I was looking for in a watch. Thank you for all of your help!
Brian Billmeier - Danville, IN

Received Omega Seamaster & as expected it exceeded your evaluation. Bernard Watch Co. in my experience is the most honest & ethical establishment any where.
Ed. Hugo - Kansas City, MO

Patrick, I received the Calame today. Its perfect in every way only to be exceeded by your customer service. Thanks for the no questions asked replacement and gift box. Please let me know when the black Calame Sport returns for sale and price. Be assured that I will tell anyone who will listen about your Co. and service.. Regards
Ken Lloyds - New Canaan, CT

I've had the pleasure of doing business with the Bernhard Company on a couple of occasions over the last year and I could not be happier with the service.

They offered accurate and fair pricing for a couple of watches I was selling and I found them to be prompt and thorough delivering what they had promised.

I couldn't recommend them more.

Dennis Tordini - Lake Forest, CA

Cory,
I am very happy with all transactions I have had with Bernard Watch in recent years, and the Sportwave is everything I expected it would be.

Jim G. - Georgia

Since I have purchased three watches from you and sold one to you, and all the transactions have been completely satisfactory, I thought it would be a good idea to drop you a compliment. I am always hesitant to do business over the WWW but all of my dealings with Bernard Co have been handled with a total commitment to service and customer satisfaction. Thanks again.
Ivan Wright - Seattle, WA

Hello Jeff and Cory,
I received my Oris Classic Modern on Saturday as scheduled. Thank you very much for your excellent service and for continuing to offer the best deals on the Internet on fine Swiss watches.

As a business owner myself also involved in mail-order and Internet based sales I appreciate someone who delivers as promised. Keep up the good work!
Jay Sadow - Scottsdale Pen - Scottsdale, AZ

I ordered a Tag Heuer for my wife as an anniversary gift on a Friday, with delivery needed the following Saturday. Very rushed for time due to an order with another online seller not being practical at the last minute, so to speak. These folks REALLY came through, phoning me to let me know that the original item I ordered had been promised to another customer, and getting my alternate selection out after I contacted fairly late on the same day. The original Tag Heuer packaging, along with the Tag certificate for the diamonds, was a very nice and unexpected touch. And very apparent from the protective decals and overall condition that this had never been previously owned, yet much less than full retail pricing. As our local, authorized Tag dealer commented when re-sizing the bracelet, "a very nice watch". Highly recommended!
John - Murfreesboro, TN

Just wanted to say that I have received the Epos Passion Regulator. It was the first time that I have ordered from you and I am extremely pleased with my purchase. Timezone.com gave you good recommendations and I can see why. Very quick service, great prices and a great watch! I will certainly recommend you to others. Thank you very much!
Dean R. -

The watches are beautiful. My wife and I are very happy that we choose to contact you at Bernard Co. I am a member of Angie's List and will submit a glowing report to them as well.

Thanks for all of you help and time,
John Richards - Cleveland Heights, OH

G/Day there PJ,
Thank you so much for the FEDEX delivery which I received today ,the contents were in excellent condition, I will give you a million +es for quick efficient and safe delivery .You can bet that all my friends and family will know about this.Thank you once again and God Bless.
Yours Sincerly
Robert Rowland - Perth, Australia

My watch arrived today as you communicated and I could not be more pleased. We'll do business again! Thanks for a super smooth transaction.
Ken Lemmer - Waunakee, WI

Hi Jeff:
Received my GMT yesterday and was pleasantly surprised. I am very happy with the way our business was conducted. The item was just as I expected it to be and the condition as impeccable as you described it. I will not hesitate to do business with you again in the future. Again, my thanks and more power to you.
Fil Ocampo -

P.J.
Just a quick note to thank you for the watches - I'm delighted with them (just as you described)- an excellent service all round - I will certainly buy from you again and have already recommended you to my friends.
Look forward to doing business again with you
John McIlhargey -

Hi P.J.
I just wanted to let you know that I received the Epos yesterday. I am really so pleased...not only with the watch, which is even more stunning and cool in person...but with the great service you provided throughtout, to answering all my questions, the price concession and the super-fast delivery time. I'm very impressed. This has been one of my best eCommerce experiences by far and you now have a loyal customer and referer in me. Thanks again.
M.H. - Indiana

Gentlemen,

I received the Breitling Chronomat today. It is beautiful. The pictures on the web-site did not do the timepiece justice. It looks brand new.

I took the watch to a Breitling dealer to have it checked and it is, indeed, authentic and in perfect working order. The watch-maker said that it looked as if the watch had never been worn.

I must admit that I was VERY skeptical about buying something of this value on the internet. As you know, there are a lot of scam artists out there. Bernard Watch Company is not one of them. You are true to your word and everything as promised on your web-site has been upheld.

I would not hesitate to recommend you to friends, nor would I hesitate to do business again with you in the future.

Thank you,
Micahel H. - Kettering, OH

PJ,
I just wanted to let you know that I received my watch this morning. When you said it was unworn, I didn't realize it was BRAND NEW-unworn! It's terrific. Better than advertised on your site. Thank you very much for everything.
Take care.
Grant Weber - Dallas, TX

Cory, just a note to thank you for the great service on this little Jean Richard Chrono. Definitely not flashy but a comfortable, reliable watch.
All the registers zero properly and its a good timekeeper. It has been worn daily since I got it.
Looking forward to doing more business with you.
Have a great Christmas season.
James Donabed -

I am here to tell you that doing business with BernardWatch.com is fantastic. Your merchandise is first class, prices are excellent, really fast service, and honesty and fair dealing are of the highest standard!

My recent trade in of a Rolex Day Date President for a preowned Rolex Submariner illustrates how good you are. I filled out your online form that I was interested in trading in my Rolex. You answered me in 24 hours with a price quote, which was extremely fair. I mailed my Rolex off to you. The day it arrived at your offices you contacted me to let me know that you would purchase it at a higher price than you quoted to me earlier. If that is not complete honesty, I don't know what is!

I then agreed to purchase a Submariner from you. It arrived at my house the very next day. You described it as "like new" and it was absolutely perfect. No cosmetic blemishes whatsoever and it runes strong and keeps first-class time. To the rest of the world it appears brand new. No one would know that it is preowned. I checked prices elsewhere on the Internet before and after I received the Submariner, and no one, no one offered a better deal, period.

Again, I thank you for your fair dealing and great service in this purchase. I can recommend you to everyone.

Sincerely,
Dave Gonzales - San Jose, CA

P.j. Thanks for the fast and courteous service. I am very happy with the breitling steelfish watch, I will definitely buy again from bernard watch.
Nathan Lee - MacClenny, FL

P.J.
I was very pleased to receive the watch on Saturday. Everything with Bernard Watch Co. was "as advertised" and professional. Without hesitation in the future I will highly recommend your company. Thanks again.
Randall Wilkins -

P.J.: I just received the Hublot Elegant watch. It's beautiful and appears in great running order. As always, thanks for the great deal and excellent service. You guys are upright and keep super stock on hand, I will continue to do business with you.
Regards
Ace Passmore - Houston, TX

I received my Omega Seamaster mid-sized automatic chronograph this morning by 8:45 a.m. The watch is absolutely perfect and it feels and looks wonderful on my wrist. Thank you for the fantastic service and wonderful pricing. I am certain that I will purchase from your company again in the future.
Herb Schaltegger - Murfreesboro, TN

Jeff, Cory & P.J.,

Thank you guys so much for working with me. I know I am an indecisive customer, but once I find what I like I am very pleased. I thought the Explorer II was the best choice for me. I have many in the rolex sport collection but none with a white dial. Guys like you are scarce in the internet watch trade. Your prices are great & you appreciate the customer. I can assure you that you will have my buissiness in the future !!!

Sincerely,
Justin S. - Maneville, LA

To whom it may concern,

I am extremely pleased with the level of service I received from Bernard Watch (thanks, Cory). As I am located in Canada, purchasing a used watch, sight unseen except for a few pictures on Bernard Watch's site, was a new experience for me. In addition to feeling comforted by the positive feedback other purchasers had left on external sites, I felt assured that I was dealing with a reputable company due to the excellent customer service experience. They have the best prices, but that is not the only reason why I shopped with them. Bernard Watch carefully explained the purchasing process for an international customer. The watch arrived well documented, well packed, and in the condition indicated. I cannot be more thrilled.
Ken M. - London, Ontario, Canada

P.J.,

Just got the Breitling, I'm very happy! You guys are the best! Thanks for the great transaction, I'm sure we'll do more business and I will certainly recommend "Bernard's" to my friends! Have a great day and keep on ticking! :-)

Sincerely,
Doug M. - Montery, CA

Thank you Jeff for your excellent service in the purchase of my Rolex watch!

It is refreshing to work with someone of your integrity. You outlined the sale and most importantly, followed through in a timely professional manner

I can recommend Bernard Watch to anyone!
Craig B. - Duluth, MN

Cory,
Many thanks for the prompt delivery of the Breitling Steelfish. It is absolutely beautiful and exceeds your description. Your company continues to exceed my expectations.
Field B. - San Antonio, TX

Dear PJ,

Just a quick heads up that I received the watch last Friday. It looks great! Although you listed the watch as "mint", it looked like it just came out of the store.

Thanks for filling the order so quickly. It was great doing business with you.

Take care,
Herb D. - Aurora, IL

Cory:

Just received my new Girard Perregaux Sport Classique Chrono. I know it has been said before but let me say it again. I received the watch in about 22 hours. How that happens I will never know. When I opened the package my jaw dropped. The packaging was better than buying form a fine retailer.

Now comes the watch. Again I must say that the watch was much nicer then in your photos. I am extremely impressed by the product and the professionalism.

This was the first major purchase that I have made via the internet. To be honest, I was rather nervous. Luckily I only suffered for 22 hours. I am very pleased and hopefully we can do business again. I would highly recommend you to anyone looking for a fine watch.
Bob M. - Chicago, IL

Buying from Bernard can be as close to instantaneous gratification as long-distance watch-buying can be. Once they have your address and Visa on file, all it takes is an email or a call. Chances are your watch will be on your wrist the next day. Still amazes me.

I love to do business with these guys.
William G. - Vancouver, BC, Canada

The watch arrived today and works fine. Tough to beat this Oris for the money, IMO, and this is a great on an excellent watch...I can't believe you have any left at all! And thanks for the pen.
Regards...
David -

Thanks for your assistance in my purchase of the IWC Men's SL Automatic (IWC106). Everything went very smoothly with the payment, and my watch arrived in perfect condition - boxes, papers, etc.
Thanks!
Morris Lee - Emeryville, CA

Got the IWC GST titanium today via FedEx.

It came as promised, brand new with hang-tags, warranty, instructions, even the original shrink wrapping around the band to protect the finish. Not a blemish, scratch, or impervection on the whole piece. It's a beautiful watch.

The only dealer near me who handles IWC is Tourneau, but I was not about to drop $4000 on a watch I could have over the internet for less than $2000. The only question remained was whether you delivered what you show on the website. That became very clear today. I was stunned to find I was able to get the very same watch Tourneau was selling for 55% off retail.

I'm a believer now, seeing the piece up close and personal. Once my doctor friends in the hospital hear of the deals and service you guys have, you're going to have to re-stock your inventory. They're all watch fanatics.

Nice work!
Paul Repage - Staton Island, NY

I just received my GP watch and it EXCEEDED my expectations. Great watch, Great price, Great service, it can't get any better than that!!! THANKS..................................
Bob Anderson - Tempe, AZ

Received the watch Saturday, absolutely love it! I had put off buying this watch and now I wonder why? It's a fantastic piece and I really wonder why that the "e;E"e; never took off, (but this to my gain.). Your service and offerings are always outstanding in the "murky sea of internet watch retailer's." Keep up the good work and I'll keep coming back! I now have three watches from you, a Girard Perregaux, a Daniel Jean Richard, and now this. Can't wait for your next update!
David Fasano - Baltimore, MD

Greetings Cory,

A quick note to let you know the Breitling Cosmonaute arrived on Wednesday and I couldn't be more pleased. You advertised it as 99% but I think it should have been listed as 100% as I cannot find any imperfection on either the watch or the band. It's a pleasure doing business with you and with Bernard Watch. This is my second purchase ( a Pecot U Boot previously) from Bernard Watch and it will not be the last. Your excellent selection of watches and outstanding customer service has made me a repeat customer. Thank you again.
Sarah - Rhode Island

I just received the watch. It is very nice, even better than the pictures. That dial is great, and I can see why it is almost impossible to photograph. Great watch, great price, and great service.
Thanks again
Chris Hohne - Oklahoma City, OK

Just wanted to comment on the watches that I have received from Bernard Watches, I have purchased three Daniel Mink watches over the last few months & they have been absolutely great! They were in pristine condition when I received them & shipping was faster than quoted. The customer service I received from Cory was above & beyond, he even went so far in one case to contact me when he received a model of Daniel Mink that I have been unable to find for months.
Antonio Rodriguez - Wisconsin

Hi Cory! I have received the Omega Seamaster Pro watch today (as scheduled) and I am very satisfied with the watch and the whole packaging as well. I couldn't expect anything more. Thank you very much and keep up the good work. =)
Regards.
Glen Cosue - Dallas, TX

I got the watch I purchased yesterday and wanted to thank you for the great watch at the great price. It makes it easy to purchase from someone you can trust. Thanks again.
John Whitlock - Atlanta, GA

I received my xemex off road automatic watch today, just as you said I would, along with your gift. I am thrilled with the watch and will recommend your web site to my watch addeicted friends. Meanwhile, I look forward to your next installment of new watches.
Les Jacobs - Evanston, IL

Received my watch tonight. It is beautiful, Thank-you! I plan to develop a watch collection over the years. Will keep in touch.
Sincerely,
Alan Rhoades - Baltimore, MD

Got the watch this morning, thanks very much.
Its as nice as you described and everything seems to be working just fine.
It was a pleasure dealing with you and your company and I will be back for my next watch.
Thanks again,
David Throne - Oakhurst, NJ

Hi Cory,

Just to let you know that the Xemex Offroad GMT arrived safely today, just in time to help ring in the new year.

This is the first time I've done business with you and I found the experience straight-forward in every respect. As you advertise, I got the exact watch shown in the photo, in the condition described, and on the day promised. I'm a collector of both new and vintage wristwatches, and given my no-hassle experience buying from you, I plan to look at your web site before going anywhere else for new and recent watches. And not just for myself; my wife recently dropped a big 'hint' about a watch for either our anniversary or her birthday, both within the next six months, so...I'll be back!

Best wishes for a happy and prosperous 2003!
Harold Coyle - Ayer, MA

I got the watch I purchased yesterday and wanted to thank you for the great watch at the great price. It makes it easy to purchase from someone you can trust. Thanks again.
John Whitlock - Atlanta, GA

Received my watch tonight. It is beautiful, Thank-you! I plan to develop a watch collection over the years. Will keep in touch.
Sincerely,
Alan Rhoades - Baltimore, MD

Great watch, surpassed my expectations, easy transaction could not be happier. Bernard Watches now my official watch dealer!!
Best of the season,
Alex Boyd - Calgary, Canada

I was a bit reluctant to sell a Rolex by mail to a jeweler halfway across the country. I received a very good offer price, and was paid the offer amount very quickly upon receipt of my watch by Bernard Watch. I couldn't have asked for a faster, easier process. Highly recommended.
Mike Robin -

Cory:

I received the Rolex Sub in perfect order and it was in better condition than I expected. The watch was literally brand new! I took the watch to Rolex-New York and they adjusted the bracelet for me at no charge!

I was hesitant about making such a large purchase over the internet especially without actually having physically touch or feel the watch. But after reading your praises from former clients I decided to proceed with the purchase. You truly conducted yourself very professionally and I encourage you to use my name as reference for anyone who requests it. I will vouch for your professionalism and the honest business dealings you do at Bernard Watch Co.

Best Regards,
Jorge L. Lee - New York, NY

I just wanted to let you know that I got the Berne watch on Friday, as scheduled, and it sure seems like a nice watch and a great value for the price. I believe this is the third watch I have bought from you, and I have been very pleased with all of my purchases. Keep up the good work!

Regards,
Allan Goforth - Lancaster, CA

David,
Let me again tell you what a pleasure it has been doing business with you. I received the Concord watch the next day and yes you were right, the picture online does not come close...what a beauty. I've done business with many jewelers and I must say no one comes close to the service you've provided concerning your merchandise. I'm a lifetime customer and will certainly get the word out, again thanks for your time.
Al Jones - Philadelphia, PA

Thanks guys for another easy and professional deal. This is the second watch I've bought from Bernard, and both times it was easy, the deal was excellent and the service was top-notch.
Thanks.
Ken Osborne - Orlando, Florida

Seeing the Omega Seamaster on your web site immediately took me back to 1965. My Dad was getting ready to deploy to Viet-Nam, and he bought an Omega Seamaster before he left. Imagine my dismay when later, he wrote to me explaining that the watch had been stolen off his wrist by a thief in Saigon. I can still recall my feelings of anger that someone had stolen something from my father. He never again bought a watch that nice. On impulse, I immediately ordered the Omega Seamaster Pro Chronograph "Bond" model as a fitting tribute to my father. It arrived today as you said it would, expertly packed to avoid shipping damage. After removing one link from the band, it fits perfectly. My only regret is that I can't present the watch to my father as a gift (since he passed away in 1989)... but every time that I look at the dial... I can't help but think of him. Thank you...
Bob Cook - Alexandria, VA

Jeff,
As luck would have it, the post office reopened yesterday and I received my watch. It is a beautiful piece! My experience with Bernard Watch was absolutely wonderful. You guys are true professionals and live up to the ringing endorsement the publishers of the Rolex Reference Guide give you!! I would and am sure I will do business with you again. Thanks for a wonderful experience!
H.E."Moe"Kehrer - Millington, TN

Just received the IWC GST Chrono, and it's much nicer in person than it appeared on the internet!

This is the second watch I have purchased from you, and I want to complement you on your professionalism and your fairness. In my business, I deal with all the major jewelry chains, and I would not buy a watch from anyone but you. You offer the best selection at the best prices, and your expertise is much appreciated.

I am certain that you will be hearing from me again, and I will highly recommend you to all my watch collector friends.

Thank you once again.

Best regards,
Mark Fisher - Stuart, FL

Dear Cory:
Just a note of thanks for your handling of this purchase. The watch arrived very promptly and is even better than your conservative grading of "mint." I appreciate the professional quality of your service and look forward to future transactions.
Thomas Johnson - Memphis, TN

Just got the Zeno diver. Are you sure this is not a new watch :) You listed it as Mint but it is cleaner than a lot of new watches I see in stores!
H. Ali Mahan - Virginia Beach, FL

David, I am so thrilled with my new timepiece. You were so helpful, I felt very comfortable with my first "on line" purchase. Thank you so much David !
Debbie G. - St. Louis, MO

I just wanted to take the time to tell you that your company has the best customer service that I have experienced on the internet. I'm impressed for the response that you have taken when my watch was re-routed to a wrong address. Coupled with supporting information that you faxed to me makes TOURNEAU look sad.
Scott Vervoordt - Staten Island, NY

Yesterday I ordered a ladies Concord Saratoga SL watch...I received it today. David Bernard was extremely helpful and relieved my suspicions about how Bernard Watch could offer this timepiece at such a low price. I had seen this watch at my usual jewelry store (selling at more than twice the price), and also at several internet sites, one including a very famous, supposedly cut-rate dealer. No comparison.

The watch arrived in its original new box, with Concord documentation, in perfect condition. It is everything I wanted, and am very happy. Yes, I was skeptical...how can Bernard Watch do it? Are they counterfeit? Knock-offs? As my mother always said "you get what you pay for." But this is the real thing. And in this case, you're just a fool if you pay too much.

If you are planning to buy nice timepiece, I highly recommend Bernard Watch Company.
Carolyn Albert - Delafield, Wisconsin

Received the Oris today and it is great. Again you deliver what you say. Looking forward to getting the Rolex. Your watches and service are first rate. This is my fourth purchase and I know I will be back again. And thanks for the special offer,it won't be forgotten.
Joe Maiola - Herkimer, NY

Received subject watch in perfect working condition. Your right, a great value and allot of watch for the money. Thanks!
Steve See - Santa Clorita, CA

Just wanted to drop you a line and let you know I received the watch last week, as scheduled. The watch looks great, and the delivery time was incredibly fast. Your organization was great to deal with and I look forward to my next purchase from you - hopefully a Blancpain 2100.
Eric Ginder - San Diego, CA

I received my watch today and I was absolutely taken back at how beautiful it was. It really was "like new". Your price was good and the service was first rate. I called UN and they are going to send me a manual and maybe even a box. It has been a pleasure to do business with you and I intend to buy other watches from you. Right now I will enjoy my UN GMT. If you do get a drop dead deal on a 18K Breguet Marine in white or yellow gold, please let me know.
Howard Shafran - Ft. Lee, NJ

Hi all. I just wanted to say I got my IWC UTC today at 1600. thank you for that great service. All appears well with the watch. I wish I knew about you a year ago, but I wont forget in the future.
Larry Rittenberg - Atascadro, CA

Just wanted to take a moment to tell you how very pleased i was with the ease and confidence of my recent purchase of the B&M Capeland.Beautiful as described and had it on my wrist the next afternoon.Rest assured i'll be calling you again with pleasure! Sam, New Jersey.
Sam P. - Hamilton Square, NJ

thanks for the pen....you guys keep sucking me in. I keep telling myself this is the last watch but some of these values are too hard to pass up. Thanks for the great service and the great prices.
Mike V. - Milwaukee, WI

Cory,
I received the Tudor watch today as promised. Watch is exactly as listed. As a matte of fact I think it is in better condition than graded. Asked some questions about the watch and received prompt courteous service. This is my second purchase with your company and I will definitely buy again. I also tell everyone about your site .
Joe Maiola - Herkimer, NY

I recieved the Girard Perregaux 4900 yesterday. I just had to tell you how pleased I am with this watch. The finish and fit are exceptional, with the watch looking even better in person than the photos on your web site. Also, it is timing to within 2 seconds per day. Great value, thanks.
Andy Cosentino - Tuscon, AZ

My B&R Type Demineur arrived Tuesday, 19 June.

It looks very nice and fit with just a small adjustment of the bracelet length at the buckle - no messing with links. I've checked the accuracy of the quartz movement over the last two days and it appears to be keeping good time.

I'm generally not excited by quartz watches, but this Type Demineur is a handsome, rugged watch and will fill a particular need for me.

Thanks for your assistance and fair dealing.
Markus S. - Vancouver, WA

Just to let you know the watches arrived safe and sound today. GREAT WATCHES! Much better looking in person than on the web. I'm sure I'll have great fun with them. Thanks for the prompt service.
Scott Peters - Council Bluffs, IA

The Breitling is great! I really appreciate you taking the trade on the Tag Heuer, especially giving me more on trade than I asked for!!

Keep up the outstanding work! I firmly believe you are the best pre-owned watch site on the web.
Tim O'Brian - Onalaska, WA

I want to acknowledge the prompt and professional sale and delivery to me of the new Baume et Mercier watch I ordered from you. It was delivered to me the day after I ordered it, accompanied by all the original factory "acoutrements". I will certainly be a repeat customer and can highly recommend your company to my friends and accquaintances.
Lonnie W. - Marina Del Rey, CA